This page is a customer-friendly summary. The full legally binding terms are available in the Terms and Conditions page.

Thank you for shopping at Depiano Art. All our products are handmade, one-of-a-kind (OOAK) art pieces created with care and attention to detail.

Return Policy:

  • We accept returns within 14 days after delivery if the item is damaged, defective, or not as described.
  • Custom-made and personalized items cannot be returned unless they arrive damaged or defective.
  • Please contact us at [your email] within 14 days to request a return.
  • Returns must include original packaging and all attached labels.
  • The buyer is responsible for return shipping costs unless the item is damaged or defective.

Refund Policy:

  • Refunds will be processed within 5 business days after we receive the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable unless the item is damaged or defective.

Damaged Items:

  • If your item arrives damaged, please contact us within 7 days with photos of the damage.
  • We will offer a replacement, repair, or full refund.

No Returns Accepted If:

  • The item has been used, altered, or repaired by anyone other than Depiano Art.
  • The item is returned without original packaging or tags.
  • The return request is made after 14 days from delivery.

For more information, contact us at: